What information may Juvo Products collect about me on this website?
Juvo may collect and retain the information (which may include personal information such as name, address, telephone number, e-mail address, credit card information and the like) that you provide when filling out any forms, orders, registrations, comments, complaints, requests for information, surveys and other personally identifiable information that you may voluntarily provide. Some parts of the website may not be useful to you if you do not provide requested information (for example, for processing orders for merchandise, Juvo will need your name, address, telephone number and, possibly, your credit card information.) You may always elect not to provide such information, but the particular service or amenity on the website may not then be available.
How does Juvo Products collect the information?
The primary way that Juvo will collect your information is if you provide it to us for orders, inquiries, surveys, registrations, etc. In addition to information that you may provide while visiting our website, Juvo may use technologies such as "cookies". Cookies are pieces of information that our website sends to your computer’s web browser file, and are accepted by your web browser. This information is then recognized by our website if and when you make repeat visits to our site. Cookies are not linked to any of your personal information. Juvo’s servers may also capture your IP address which may or may not be identified with the computer you are using to access our website. This collection process is very standard ecommerce protocol.
How will Juvo Products use the Information it collects and retains?
Juvo will use the personal information you provide us in order to fulfill orders, answer questions, provide offers and product information, respond to questions and concerns, to send notices of special
promotions, offers or solicitations and to determine what services or products provided by Juvo (or contemplated to be provided by Juvo) are considered most valued by our visitors and customers to the website. Additionally, the Company may use IP addresses to analyze trends, administer the website, and gather broad demographic information for aggregate internal use to improve our website, our services and our products.
Will Juvo share the information with third parties? How can I request Juvo not to share such information?
It is Juvo’s general policy that we will not sell, rent, loan, transfer or otherwise disclose any personal information of visitors and customers to our website, except as set forth in this statement. The only exception(s) will be service providers hired by Juvo to fulfill a customer service transaction, perform the obligations of Juvo, (including but not limited to managing and maintaining the website, picking orders, shipping orders, analyzing data, answering requests for information etc.). For example, customer addresses will be shared with UPS in order to deliver the customer merchandise in a timely and expeditious manner.
In the very select cases where customer information is shared by Juvo, only for the purposes of performing a necessary activity, with an approved contractor, said contractor will only receive such information after having executed an appropriate confidentiality agreement with Juvo committing said contractor to handle such confidential information in a manner consistent with Juvo’s policy.
Exceptions to this general policy include where Juvo is required to provide information by law, court order, governmental investigation, subpoena for records, or other legal mandate.
What security measures does Juvo take to keep my information secure?
Juvo uses GlobalSign SSL encryption technology to help keep its information and the information provided by visitors and customers to our website secure. In the event it is ever determined that such security has been breached, Juvo will act promptly to limit any effects of such breach and to apply such corrective action as it deems appropriate.
What else should I know about how Juvo will use my information?
You may contact Juvo in any of the following ways:
By regular mail:
111 North Avenue, Suite 205
Barrington, IL 60010