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Customer Service

 

The Juvo goal is for you to be happy and satisfied with your purchase. If you are not satisfied or simply have a question or comment, please contact us:

 

1.847.381.3030

info@juvoproducts.com

 

Juvo Products Limited Warranty

Juvo Products warrants its products for one year from the date of original purchase to be free from manufacturing defects in materials and/or workmanship. 
 

This limited warranty is not valid in the event of accidental breakage, abuse or misuse.

 

This limited warranty is non-transferable and continues solely for the period of ownership of the original purchaser.

 

If the Juvo product is found to be defective within the warranty period due to material and/or workmanship, Juvo will replace such defective product at no charge.  Customer is responsible for presenting an original purchase receipt for the product and for the cost of shipping for the replacement product. Indirect, consequential and incidental damages are not recoverable under this warranty. Some states do not allow certain exclusions or limitations and may provide greater rights to consumers.

 

To make a warranty claim, send a brief written description of the claimed defect along with a copy of the original receipt to: Juvo Products Customer Service | 111 North Avenue, Suite 205 | Barrington, IL 60010

 

Company Information

 

COMPANY OFFICES
Juvo Products 111 North Avenue, Suite 205
Barrington, Illinois 60010
1.847.381.3030

 

COMPANY WAREHOUSE
Juvo Products
1500 Chase Avenue
Elk Grove Village, Illinois 60007

Juvo Customer Service
1.847.381.3030

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JUVO CUSTOMER SERVICE
1.847.381.3030

Juvo Products started six years ago with a purpose: 
to create products for people who need a little help… that look better and work better than the alternative.

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At the time I was spending considerable time caring
for my elderly father. I spent a lot of time looking for products that could help him get around. I was continuously discouraged and frustrated with the 
old-fashioned, sad looking products that were available in the market. I kept thinking – I wouldn’t want to buy that for myself or my father. So…, after much deliberation I decided to leave corporate-world and put my 25 years of new-product-development, marketing, general management experience to work and start a 
new company.  

 

Six years later we have brought over 50 new products
to market that all strive to be best-of-class solutions –
that empower individuals with limited mobility to
freely carry out their daily activities.

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The Juvo Team is comprised of seasoned veterans with significant background in consumer products marketing, sales,
operations, general management. Our
common
thread is honesty, openness 
and a desire to make great products that
help people.

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OUR MANTRA:
“Assistive products of superior
 design, usefulness and value.”

Juvo Leadership Team

PARK OWENS
​
DOUG RAMSDALE
JOANNE COONEY
FRANK PECORA
LANIE MERCURIO
WENDY ENGELKING
KATHY SMIGIEL

WE LISTEN. THEN STUDY. ANALYZE. 
BRAINSTORM. DESIGN. INVEST.

 

We make great products because we listen, study, analyze... 
Our Juvo Advisory Panel is comprised of Occupational Therapists,
Physical Therapists and Registered Nurses. All have deep experience working with patients with various conditions on a daily basis. We
listen, study, analyze various common conditions such as Arthritis and constantly focus on how existing or new products might help.

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Next, we brainstorm, design products using best-of-class product designers and engineers right here in Chicago.

 

Once we have a product design that thoroughly meets the needs of the condition and user that we are studying – we invest. Most of our products are proprietary – meaning they are designed and engineered right here in Chicago and manufactured specifically for Juvo to our exacting standards.

We hope you find our website, product pages, and blog
useful in searching for assistive products that truly help people
with their daily activities. We welcome any and all feedback
or ideas that can make our company and our products better.

 

Sincerely,

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